Returns Policy

 

Here at Sweet Little Souls, we are so confident that you and your child will be completely satisfied with every one of our products that we offer a 100% satisfaction guarantee. 

If the garment is faulty in any way or you have been sent the wrong item you may choose to be sent a replacement or your money refunded (including the initial postage cost and cost of return postage). 

If you are unsatisfied for any other reason we will provide a replacement or refund (not including return postage cost).

Please complete and return this form with merchandise. Your refund is conditional on goods being returned in their original condition and packaging. 

All you need to do is:

1. Fill out our Returns and Exchange Form.

2. Place the completed form in with your packaged goods in their original condition and packaging.

3. Post back to us via Australia Post.

We advise you to keep your proof of postage until we contact you to let you know your return/exchange has been processed.